Complexity Fit
Customer evaluation of the organizational complexity which is the best fit for this HRIS solution.
Very Complex
Complex
Average Complexity
Simple Requirements
Overview
Product Offering
iCIMS empowers organizations to attract, engage, and hire the right talent that builds a diverse, winning workforce. iCIMS provides innovations that meet employer's new and emerging strategic
business and talent needs.
Founded: 2000
Headquarters: Holmdel, New Jersey
Website: https://www.icims.com/
ATS Functionality
Why Choose iCIMS?
Learn More
Product Review
Evaluating the ATS solution's success in meeting the organization's feature/functionality expectations.
Implementation Experience
Evaluating the organization's experience with the ATS vendor's implementation.
Ease of Use and User Adoption
Evaluating the ATS solution's ease of use and how widely accepted and adopted by Recruiters and Candidates
Reporting
Evaluating the ATS solutions reporting capabilities and the ability for customers to create their own custom reports.
Support
Evaluating the ATS vendor's ability to meet support inquiries fully and in a timely manner.
Integration
Evaluating the ATS vendor's ability to integrate with all necessary systems and ease of maintaining integrations.
Vendor Engagement
Evaluating the ATS vendor's employee-customer engagement and enthusiasm to support customer needs.
Customer PROS
Themes
Customizable
Ease of Use
Strong Support
"It’s so customizable, much more so than other ATS systems I’ve used in the past."
"Exceptionally easy to use by external candidates."
"As a recruiter the ATS was easy to learn and use. There was short ramp-up time."
"User friendly, great support."
"iCIMs team is dedicated to the ATS experience for both their employer base and the best-in-class technology they offer."
"For tracking applicants, it does its job."
Most Loved Functionality
Customer CONS
Themes
Complexity
UX
Support Tier
"The backend configurations can get a little complicated, and that part of the user interface is not super intuitive."
"Too many clicks"
"If you are not a large enough employer, you do not receive a dedicated Account Manager."
Suggestions and Observations
"I think this is a great solution for mid to large size companies. It’s a platform that you can literally customize to align with all of your Company’s TA needs."
"If you are tech savvy and don't need support - this is a great system for the price."
"The custom dashboards take some time getting used to. It benefits the team to have some training, but once learned, it can drive daily recruitment functions which is ideal to a high volume recruitment operation and follow up."
*Why are HR Technology Advice Review Ratings Lower Than Other Websites?
HR Technology Advice reviews exhibit a balanced representation of customer experiences, encompassing both positive and negative feedback from verified users. The organic growth of these reviews ensures a genuine reflection of customer sentiments. Unlike some platforms that might selectively solicit more positive feedback, HR Technology Advice's approach captures a broader spectrum of opinions. Consequently, the ratings on this platform are more likely to mirror the diverse experiences of the average customer, offering a more authentic and comprehensive snapshot of the overall customer satisfaction.
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