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PDS Vista Reviews

Overall Rating

(4.3)

Overview

Product Offering

PDS is a leading provider of HCM systems offering a core suite of recruiting, onboarding, human resource, benefits, payroll, and time and attendance software throughout the U.S., Canada, and the Caribbean.

Founded: 1974

Headquarters: Blue Bell, PA

Website: www.pdssoftware.com/

  • Recruiting
  • Onboarding
  • Human Resources
  • Benefits
  • Payroll
  • Self-Service
  • Workflow
  • Reporting
  • Analytics
  • Time and Attendance
  • Affordable Care Act

Why Choose PDS Vista?

Longevity – PDS has been developing leading HCM solutions for 50 years. Even before the terms "HCM" or "HRMS" were commonplace, PDS was pioneering HR technology solutions to aid organizations in managing HR and payroll. This extensive experience demonstrates their ability to adapt to the evolving needs of businesses, providing you with the confidence that they possess deep expertise, which newer vendors may lack.

 

One Database – PDS Vista is entirely built on a single database. Unlike solutions stitched together from

various acquisitions over the years, PDS Vista is homegrown, incorporating HR, payroll (including Canadian payroll), ATS, Performance, and more. This single approach mitigates the reporting and user experience issues often associated with solutions pieced together from disparate acquisitions.

 

Customer Experience/Support – With an average employee tenure of approximately 10 years, PDS ensures a stable vendor relationship that can span years or even decades. Customers consistently praise PDS for their responsiveness to feedback and exemplary customer support, further solidifying their reputation for providing exceptional service.



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HR Product Comparison

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HR Product Comparison - PDS Vista


Complexity Fit

Customer evaluation of the organizational complexity which is the best fit for this HRMS solution.

Very Complex

Complex

Average Complexity

Simple Requirements

0 %
0 %
0 %
0 %

Product Review

Evaluating the HRMS solution's success in meeting the organization's feature/functionality expectations.

(4.1)

Implementation Experience

Evaluating the organization's experience with the HRMS vendor's implementation.

(3.7)

Ease of Use and User Adoption

Evaluating the HRMS solution's ease of use and how widely accepted and adopted by end users.

(3.9)

Reporting

Evaluating the HRMS solutions reporting capabilities and the ability for customers to create their own custom reports.

(3.4)

Support

Evaluating the HRMS vendor's ability to meet support inquiries fully and in a timely manner.

(4.2)

Integration

Evaluating the HRMS vendor's ability to integrate with all necessary systems and ease of maintaining integrations.

(3.9)

Vendor Engagement

Evaluating the HRMS vendor's employee-customer engagement and enthusiasm to support customer needs.

(4.6)

Customer PROS

Themes

Flexible Product

User Friendly

Customer Support

"Relationships built with PDS through great communication and collaboration efforts. PDS Vista is a very easy and intuitive to use. PDS is very open to taking all feedback and suggestions to improve PDS Vista."

"Great support and flexible technology. Timely updates and an easy-to-use utility tool to deploy the updates."

"The support staff are very responsive to our requests."

"The system is very configurable. Vendor hosts an excellent user group conference. Our Vista PDS Implementation resource has been outstanding. The system integrates seamlessly with our scheduling software. Generally speaking the solution is very well documented."

"PDS is an user-friendly, semi-custom HCM capability that is simplified and agile for any business need."

Customer CONS

Themes

Limited Support Options

Custom Reporting

"The back and forth in ticketing. It would be much quicker to meet online and discuss the issue."


"If you have limited experience with Crystal Reporting you are limited to creating reports and are dependent on the PDS team to create analytics for you.

"Instances of being unable or its difficult to create custom reports."

"Getting to the right support option to resolve a request."


Suggestions and Observations

Align Implementation Resources. A well run implementation will be dependent on your having your expectations aligned to PDS implementation approach.

Vendor Partnership. If you are looking for a vendor that values and acts on your feedback. PDS Vista is user-friendly, the company is responsive to issues, and they are constantly increasing the functionality of the product


Know Your Business Needs. PDS does a very good job, but no one is going to know your business better than you do. Be sure to take time to really explore the components of the system and ensure that it will be a good fit, not just for the immediate but the future as well.

Flexibility. Of all the HCM solutions we considered, none of them offered the same easy-to-use, semi-customizable platform like PDS.

*Why are HR Technology Advice Review Ratings Lower Than Other Websites?

HR Technology Advice reviews exhibit a balanced representation of customer experiences, encompassing both positive and negative feedback from verified users. The organic growth of these reviews ensures a genuine reflection of customer sentiments. Unlike some platforms that might selectively solicit more positive feedback, HR Technology Advice's approach captures a broader spectrum of opinions. Consequently, the ratings on this platform are more likely to mirror the diverse experiences of the average customer, offering a more authentic and comprehensive snapshot of the overall customer satisfaction.


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