Find the Right HR Technology Solution
We guide mid-size businesses to find the right solutions to fit their needs and avoid the trap of selecting a solution that fails to meet their expectations.
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HR Technology Solutions Fail to Meet Customer Needs
If you are dissatisfied with your HR Tech vendor, learn how to get your FREE HR Solution Shortlist.
Our unbiased HR solution comparisons, revolutionizing how organizations conduct HR technology assessments and make vendor selections. We match you to a shortlist of HR solutions that align with your unique needs, helping you avoid the common pitfall of choosing the wrong vendor and the potential for an HRMS project that fails to meet expectations.
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The 8 Dimensions of HR Vendor Fit
Finding the right HR Technology solution to fit for your organization is a real challenge. While most organizations focus on a solution's functionality, for a successful selection you should consider the
8 Dimensions of HR Vendor Fit. These dimensions will impact your solution satisfaction and ensure you get maximum value from your investment.
Here are key considerations to explore when making a change to your HR solutions.
1. Customer Complexity
The level of complexity of your business will impact which solutions are a good fit to meet your needs. Organizations with simple requirements will find they don't need to overpay for solutions that are designed for highly complex organizations.
2. Product Functionality
Ensure that the vendor offers feature/functionality that meets the unique needs of your business.
3. Implementation
How quickly do you want to go live on your solutions, what internal resources will be involved, and how does the vendor manage the implementation process to ensure a successful implementation?
4. Ease of Use
Is the solution intuitive? The simpler the solution the easier they are to use and more widely adopted across the organization.
5. Reporting
The vendor should deliver extensive standard reports, custom report writers, and dashboards to enable organizations to uncover actionable workforce insights without the need to depend on vendors to create customized reports
6. Support Model
Organizations utilize vendor support more than they expect. Ensure you understand the vendors support model and how it will meet your critical needs. Customers who switch solutions rank lack of support as a key reason for leaving their existing vendor.
7. Integration
Does the vendor utilize Open APIs and simplify the integration process to 3rd party solutions? Lack of dependable integrations between your systems can be a source of frustration.
8. Vendor Culture
Are the vendor's employees engaged and happy? Happy employees go the extra mile to create great products and provide outstanding service for their customers.
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